How to Reset Chevy Infotainment System

They say necessity is the mother of invention, but when it comes to technology, sometimes the simplest solution is a reset. If you’re driving a Chevy and the infotainment system starts acting up, you might find yourself in need of a quick fix. You’re in luck because you can often restore functionality with just a few steps.

However, the process isn’t always straightforward, and it varies by model and year. With a calm, methodical approach, you’ll learn how to troubleshoot and reset your Chevy’s hub for entertainment and information.

Whether it’s a frozen screen, an unresponsive touch interface, or connectivity issues, the upcoming discussion will give you the knowledge to tackle these challenges.

But before you press any buttons, let’s understand why a reset might be necessary and what you can expect afterward—because sometimes, what seems like a simple reboot can have more implications than you might anticipate.

Key Takeaways

  • Different Chevy models and years have different reset procedures for their infotainment systems.
  • Common reset procedures include pressing and holding certain buttons or cycling the car’s power off and on.
  • If issues persist, it is advised to consult a service center or dealership for further assistance.
  • After resetting the infotainment system, it is important to reconfigure and pair devices properly for optimal performance.

Understanding Chevy Infotainment Issues

To effectively address Chevy Infotainment issues, it’s crucial to identify the specific model and year of your vehicle, as the reset procedures vary significantly across different versions and years.

For MyLink/Intellilink systems (2014-2016), execute a system reset by pressing and holding the home and fast-forward buttons on the infotainment screen for at least 10 seconds.

To reboot GM infotainment systems (2017-2019), press the Onstar call button, then immediately hang up.

For vehicles without built-in Google (2019-2023), cycle the car’s power off and then on.

For newer models with Google (2022+ full-size trucks and SUVs, Cadillac Lyriq, 2023+ midsize trucks), hold the phone hangup button on the steering wheel for 10 seconds.

If issues persist, consult a service center to resolve the issue effectively.

Preliminary Troubleshooting Steps

Before considering a service center visit for your Chevy Infotainment system, ensure you’ve performed these essential troubleshooting steps to rectify common issues possibly.

First, verify that the latest software updates are installed, as they can resolve known bugs.

Confirm the vehicle’s power supply is consistent, as fluctuations may impact system performance.

If your Infotainment screen is unresponsive, attempt to reboot or reset by pressing and holding the power button. For frozen infotainment systems, this action can force a restart.

To reset the system to Factory Settings, follow the model-specific procedure; this can rectify deeper malfunctions.

Should the system fail, take video evidence of the issues for the dealership to assess accurately.

Disconnecting and reconnecting smartphones may also clear connectivity problems.

Standard Infotainment System Reset

When resetting your Chevy’s infotainment system, follow the model-specific instructions to ensure a successful reboot and resolution of potential glitches.

For Mylink/Intellilink systems (2014-2016), simultaneously press and hold the home and fast-forward buttons for 10 seconds. This action should reboot the system.

If you’re driving a GM model from 2017-2019, quickly press the Onstar call button, then hang up to reset.

For GM infotainment without built-in Google (2019-2023), a simple cycle of turning your vehicle off, then on, may suffice.

In contrast, 2022+ full-size trucks and SUVs, the Cadillac Lyriq, and 2023+ midsize trucks require holding the phone hangup button on the steering wheel for 10 seconds.

Should issues persist after these standard resets, consult a Consumer Reports mechanic or await a car software update.

Factory Settings Restoration Method

If the standard reset procedures don’t resolve your Chevy’s infotainment system issues, restoring the factory settings offers a more comprehensive solution. Access the settings menu on your car’s infotainment system to initiate the factory settings restoration method.

Look for the option to revert to default settings. This will allow you to restore radio settings and clear all private data effectively.

For a manual approach, simultaneously press and hold the home and fast-forward buttons on the infotainment console or the button on the steering for at least ten seconds. This action prompts the system to turn it back to its original state.

If problems persist, it’s advisable to contact a licensed dealership for a thorough inspection.

Post-Reset Configuration and Tips

Once you’ve reset your Chevy’s infotainment system, you’ll need to reestablish connections with your devices to optimize MyLink’s functionality.

Begin by deleting previous pairings from your smartphone and leaving the devices unpaired for a few hours. Then, meticulously follow the prompts to re-pair your smartphone with MyLink.

Ensure your phone’s Bluetooth is active and close to the system, and disconnect it from other Bluetooth devices for a seamless pairing process.

Moreover, check for new updates and make sure your phone’s software is current to enhance MyLink performance. If your infotainment lacks built-in Google, utilize the Onstar call button for assistance.

Should issues persist, accurately describe the problem when you bring your Chevy to a licensed dealership, ensuring your next visit is productive. Remember these post-reset configurations and tips to maintain optimal functionality, even for models like the Cadillac Lyriq.


In summary, effectively resetting your Chevy Infotainment System hinges on model and year specifics. Adhere to the outlined procedures for a standard reset or, if necessary, a factory settings restoration.

Upon completion, ensure system stability by reconfiguring settings to your preference. Persistent issues may require dealership intervention or pending software updates.

Stay methodical in your approach to troubleshooting for optimal system performance.

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